Contact Apex Support

There are 2 ways to contact Apex support, you can either call or email our Support Team. 

Call Apex Support

• Call - 800-840-9152 and select the Support option.
  This will connect you with out Support team who will triage your issue to find a solution, or connect you with the proper team who can help solve your issue.

Email Apex Support

Apex has 3 Support emails you could use to contact Support. Selecting the appropriate Support email will help your issue get solved in a timely manner.

1. East of the Mississippi River - [e-mail]
   If you are in a State located West of the Mississippi river, email [e-mail] for support. This email will go directly to our Tier 2 Support, and they will respond within 24 hours of receiving the email.  
   
   

2. West of the Mississippi River - [e-mail] 
   If you are in a State located West of the Mississippi river, email [e-mail] for support. This email will go directly to our Tier 2 Support, and they will respond within 24 hours of receiving the email.  
   
   

3. General Email - [e-mail] 
   If you are not sure which email to contact, email [e-mail] This will connect you with our Tier 1 Support. They will triage your issue and connect you with the proper team to assist you with your issue.
   

IMPORTANT: Once an email has been sent you will receive an automated confirmation email. All future responses from our Support Staff will then continue in that email chain, so be sure to keep that available.