How do I get a timely filing letter? (Apex)

Providers can create and print a timely filing letter from the Claim Status tax.

IMPORTANT: This does not guarantee your claim will be accepted after the timely filing date. After a timely filing letter is sent, the insurance company determines whether or not to continue processing the claim. 

Print a Timely Filing Letter

1. Navigate to the Claim Status tab.
2. Enter patient and date information, then click the Search button.
   
   
   

   Note: You can use a variety of criteria to Search the Claim Status Tab.

3. Click on the Action button at the end of the claim line and select Print Timely Filing Letter. 
   
   
   
4. A Proof of Claims Filing and Timeliness document containing the required information opens in a new tab.
   
   
   
5. If necessary, scroll to the bottom of the document and click the appropriate Attachments checkboxes to indicate whether the letter includes CMS 1500, EOB or other Additional Supporting Documentation. 
   
   
   

   NOTE: Be sure select the appropriate checkboxes BEFORE printing the document. 

6. Print the document. Press CTRL > P on your keyboard or right-click the mouse and select Print.
7. The provider Signs and Dates the document.
   
   
   
8. Mail or fax the signed document to the appropriate insurance company.